Your Course Instructor will be an experienced subject-matter expert with extensive experience in training many of the largest Australian and International organisations and Government Departments.
While ENDORSE does offer “off the shelf” courses, we specialise in tailoring Negotiation Courses specifically to your organisation’s individual requirements. Senior Instructors build and design these courses by conducting straightforward and interactive Q & A sessions with your stakeholder/s.
After we design a course outline to your specifications, we then tailor the content of the course to meet your exact business needs. We make the process simple and seamless for our customers, whilst ensuring the course matches the needs of your team/s.
We understand that time is critical in successful organisations so we ensure that this initial process only takes 1-2 meetings/phone conferences, whilst still ensuring the highest quality, customised training solution.
We design and deliver Negotiation Courses for:
- Team Members learning to negotiate within their roles
- Team Leaders
- Middle Management
- Senior/Executive Leaders
Subjects/Topics in our Negotiation Courses are listed (but not limited to):
- What is Negotiation?
- Negotiating with poise and confidence
- Understanding the key drivers of negotiation
- Understanding the negotiation process
- Understand Negotiating styles
- Understanding your own style
- Soft Negotiators
- Hard Negotiators
- Positional Bargaining
- Building common ground
- Separating self from issue
- Successful Negotiator characteristics
- Creating relationship-based negotiation
- Negotiation preparation
- Information gathering
- Controlling the conversation
- Creating best alternative
- Preparing for the unexpected
- Creating mutuality
- Understanding Team and individual negotiating
- Where is the “walk away” point?
- Eliminating dead-locks
- How to avoid judging prematurely
- Conflict resolution
- Creating options
- Overcoming fear
- Overcoming your own negativity
- Overcoming their negativity
- How to detach yourself
- Responding to “dirty tactics”
- Calming negative emotions
For ENDORSE to design and deliver a Negotiation Course for your team, contact your Account Manager or email@example.com