Problem Solving Courses

Your Course Instructor will be an experienced subject-matter expert with extensive experience in training many of the largest Australian and International organisations and Government Departments.

While ENDORSE does offer “off the shelf” courses, we specialise in tailoring Problem Solving Courses specifically to your organisation’s individual requirements. Senior Instructors build and design these courses by conducting straightforward and interactive Q & A sessions with your stakeholder/s.

After we design a course outline to your specifications, we then tailor the content of the course to meet your exact business needs. We make the process simple and seamless for our customers, whilst ensuring the course matches the needs of your team/s.

We understand that time is critical in successful organisations so we ensure that this initial process only takes 1-2 meetings/phone conferences, whilst still ensuring the highest quality, customised training solution.

We design and deliver Problem Solving Courses for:

  • Any professionals looking to improve their problem solving skills
  • Teams with specific problem solving requirements
  • Managers and Leaders
  • Junior staff

Subjects/Topics in our Problem Solving Courses are listed, but not limited to, below:

  • Defining the problem
  • Understanding what influences problems
  • Understanding the problem environment
  • Learning structures to solve problems
  • Creating problem solving processes, systems and methods
  • How to determine the root cause
  • Root cause analysis
  • Recognising ways in which decisions are made
  • Analysing facts
  • Separating the symptoms from the cause
  • Identifying and creating success criteria
  • Understanding different styles of decision-making
  • How to utilise problem solving skills you already possess
  • Avoiding personal traps
  • Analysing target problems
  • Recognising hidden assumptions
  • Dealing with unexpected impacts
  • Challenging your own assumptions
  • How to recognise and remove barriers
  • Generating alternative solutions
  • Risk analysis
  • Assessing your options

For ENDORSE to design and deliver a Problem Solving Course for your team, contact your Account Manager or

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